The Westminster Tradition
A podcast by The Westminster Tradition - Mondays
45 Episodes
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Sue Vardon AO, inaugural CE of Centrelink: On lawyers
Published: 3/29/2024 -
'Do it now, get it right later': payment (in)accuracy in Centrelink - setting the stage for Robodebt
Published: 3/19/2024 -
Mr Bates v Post Office part 4 - the roll out of Horizon
Published: 3/4/2024 -
Mr Bates v Post Office part 3 - accepting a lemon
Published: 2/19/2024 -
Mr Bates v Post Office part 2 - a very poor procurement
Published: 2/6/2024 -
Mr Bates v Post Office - shades of Robodebt?
Published: 1/24/2024 -
Bonus episode: Sue Vardon AO - inaugural CE of Centrelink (1997-2004)
Published: 12/26/2023 -
16. Taking responsibility - lessons from Robodebt
Published: 11/30/2023 -
Bonus Episode: Dr Darren O'Donovon on centering the victims of Robodebt, the fragmentation of knowledge and accountability, and the creation of moral discomfort
Published: 11/15/2023 -
15. Behavioural insights in Robodebt: at last, an argument!
Published: 11/8/2023 -
14. The Grinch that stole Christmas
Published: 10/16/2023 -
13. Pink Batts and Robodebt - lessons not learned
Published: 10/9/2023 -
12. Robodebt as algorithm (part 3) - Jurassic Park ICT and AI
Published: 9/4/2023 -
11. Robodebt as algorithm (part 2) - random number generator decision-making
Published: 8/22/2023 -
10. Robodebt as algorithm (part 1) - junk data and Swiss cheese
Published: 8/5/2023 -
9. Why is it hard to hear whistleblowers? The lessons from Robodebt
Published: 8/4/2023 -
Bonus Episode: The Robodebt Report is out - early thoughts and reflections
Published: 7/13/2023 -
4. Culture on the frontlines - Centrelink and Robodebt
Published: 7/1/2023 -
7. 'A bit of a fixer-upper' - DHS and the botched launch of Robodebt
Published: 7/1/2023 -
6. When you discover you've been had - DSS, faux collegiality and the second missed opportunity to stop Robodebt
Published: 7/1/2023
Unpacking lessons for the public service, starting with the Robodebt Royal Commission. In 2019, after three years, Robodebt was found to be unlawful. The Royal Commission process found it was also immoral and wildly inaccurate. Ultimately the Australian Government was forced to pay $1.8bn back to more than 470,000 Australians. In this podcast we dive deep into public policy failures like Robodebt and the British Post Office scandal - how they start, why they're hard to stop, and the public service lessons we shouldn't forget.